绩效评估前夜,表格里「本年度目标」一栏还是空白——定目标难的不是写,是写一个年底真能衡量、又不会被自己废掉的目标。这一集从绩效评估(performance reviews or appraisals)讲起:谈成就怎么用数字和证据 back up,谈弱点怎么换成「我经验不足」的体面说法,最后用 SMART 五维度(specific、measurable、achievable、relevant、time-based)把目标钉死。64 个关键表达全部来自对话原文,按「从评估到定标」分好组;目标不是许愿,是可以验收的承诺。 ## 精选深讲 **1. performance reviews or appraisals · 绩效评估** —— 本集题眼。Pippa 的语境:*"most organisations have performance reviews or appraisals and this is where they'll expect you to set goals"*(大多数组织都有绩效评估,他们会期望你在那时设定目标)。两个词同义:performance review 偏「复盘表现」,appraisal 偏「评定等级」,很多公司混用。它是本集全部话术的舞台——谈成就、谈弱点、定目标,都发生在评估面谈里。 **2. go above and beyond · 超越本职** —— Pippa 的表述:*"where you maybe go above and beyond, you do more than other people"*(你也许超越了本职——做得比别人多)。EP04 老朋友回归:绩效评估里它是「超出预期」的标准说法,自带参照系(beyond=越过那条「本职」线)。固定结构 go above and beyond 三词一个不能少;比 work hard 更有说服力。评估、简历、面试全通用。 **3. SMART targets · SMART 目标** —— Phil 的定义:*"it's an acronym. Each of the letters stands for a particular word"*——*"specific, measurable, achievable, relevant and time-based"*(具体、可衡量、可实现、相关、有时限),并且 *"these are supposed to be the things that will make a target more effective"*(这些维度能让目标更有效)。Pippa 的反例极有说服力:没有这些维度的目标,*"don't have a real way of knowing whether we have achieved them"*(年底没法知道达没达成)。 **4. address this issue · 解决这个问题** —— Pippa 的坦诚句:*"I know I need to address this issue"*——她注解:*"address just means fix"*,并点出妙处:*"saying this yourself before your manager says it... shows that you recognise the things that you're not as good at"*(自己先说,表明你认识到自己不擅长的方面)。address 比 fix 正式——「着手处理」;绩效评估、客户投诉、邮件全通用。语法:直接接宾语,别加 to。 **5. build on that · 在此基础上继续** —— Phil 的定目标起手式:*"start by looking at what's gone well and then think, how can you build on that?"*(先看哪些做得好,再想怎么在此基础上继续)——接 *"take the skills and knowledge that you've developed and make things even better"*。EP21 的 build on our previous successes 在这里变成通用方法论:目标不必凭空另起炉灶,从优势延伸最稳。介词 on 固定;与 build up(积累)方向不同。 ## 一、开场:目标与心态 | 词条 | 中文释义 | 原文例句 | | --- | --- | --- | | **goals for your career** | 职业目标 | "Do you have goals for your career?" | | **a sense of optimism** | 乐观精神 | "good to have a sense of optimism" | | **realistic** | 切合实际 | "make sure your goals are realistic" | | **disheartening** | 令人挫败的 | "it can be disheartening if you don't achieve" | | **progress in your career** | 职业进阶 | "help you progress in your career" | | **your podcast guide to the world of work** | 职场世界播客指南 | "your podcast guide to the world of work" | ## 二、目标为什么重要 | 词条 | 中文释义 | 原文例句 | | --- | --- | --- | | **goals are important at work** | 目标在工作中重要 | "Do you think goals are important at work?" | | **career or job goals** | 职业或工作目标 | "today we're talking about career or job goals" | | **motivate yourself** | 激励自己 | "you can motivate yourself" | | **improve your performance** | 提升表现 | "to improve your performance" | | **something to aim for** | 可以瞄准的东西 | "good to have something to aim for" | | **quite repetitive** | 挺重复的 | "your job is quite repetitive" | | **performance reviews or appraisals** | 绩效评估(本集题眼) | "most organisations have performance reviews or appraisals" | | **set goals for yourself** | 为自己设定目标 | "expect you to set goals for yourself" | | **that formal performance review process** | 正式的绩效评估流程 | "talk about that formal performance review process" | ## 三、绩效评估与目标设定 | 词条 | 中文释义 | 原文例句 | | --- | --- | --- | | **your achievements** | 你的成就 | "talk about your achievements" | | **going well at work** | 工作里进展顺利 | "what's been going well at work" | | **made real progress in...** | 取得了实实在在的进步 | "I've made real progress in..." | | **How would you do this, Phil?** | 你会怎么做? | "How would you do this, Phil?" | | **particularly good at** | 特别擅长 | "you think you're particularly good at" | | **go above and beyond** | 超越本职(本集题眼) | "where you maybe go above and beyond" | | **excel at** | 特别擅长 | "one thing I think I excel at is..." | | **particularly proud of** | 特别自豪 | "I am particularly proud of this" | | **list evidence** | 列出证据 | "you might need to list evidence" | | **a certain figure** | 某个数字 | "in a certain figure, or maybe a project" | | **the 20% increase** | 20% 的增长 | "I'm particularly proud of the 20% increase" | | **back up** | 支撑、佐证 | "use as evidence to back up the fact" | | **what you could improve** | 可以改进的地方 | "expected to talk about what you could improve" | ## 四、谈成就:进步、擅长与证据 | 词条 | 中文释义 | 原文例句 | | --- | --- | --- | | **weaknesses** | 弱点 | "difficult to talk about our weaknesses" | | **stressful performance review** | 压力山大的绩效评估 | "in that stressful performance review" | | **a slightly different way** | 换一个角度 | "think about this in a slightly different way" | | **through no fault of your own** | 不是你的错 | "through no fault of your own" | | **I'm not spending much time working on...** | 我在……上花的时间不多 | "I'm not spending much time working on..." | | **more experience with that** | 多积累经验 | "I'd love to have more experience with that" | | **how your manager can help you** | 经理能怎么帮你 | "how your manager can help you as well" | | **support and training** | 支持和培训 | "with the right support and training" | | **I'm finding sales really stressful** | 销售压力很大 | "I'm finding sales really stressful" | | **some more training** | 多一些培训 | "some more training so that I feel really confident" | | **feel really confident** | 很有信心 | "so that I feel really confident" | | **address this issue** | 解决这个问题(本集题眼) | "I know I need to address this issue" | | **recognise** | 认识到 | "shows that you recognise the things" | | **set some goals for the next year** | 为下一年设定目标 | "set some goals for the next year" | | **address just means fix** | address 就是 fix | "address just means fix" | ## 五、谈弱点:换一个角度 | 词条 | 中文释义 | 原文例句 | | --- | --- | --- | | **talk about goals at work** | 谈工作目标 | "talk about goals at work, Phil?" | | **what's gone well** | 做得好的 | "looking at what's gone well" | | **build on that** | 在此基础上继续 | "how can you build on that?" | | **skills and knowledge** | 技能和知识 | "the skills and knowledge that you've developed" | | **it might be training** | 可能是培训 | "it might be training" | | **support from your line manager** | 来自直属经理的支持 | "support from your line manager" | | **the things that you find difficult** | 你觉得困难的事 | "spend more time on the things that you find difficult" | ## 六、请经理帮忙与坦诚 | 词条 | 中文释义 | 原文例句 | | --- | --- | --- | | **SMART targets** | SMART 目标(本集题眼) | "talked about is SMART targets" | | **an acronym** | 首字母缩略词 | "it's an acronym" | | **specific, measurable, achievable, relevant and time-based** | 具体、可衡量、可实现、相关、有时限 | "which are specific, measurable, achievable, relevant and time-based" | | **more effective** | 更有效 | "make a target more effective" | | **unrealistic goals** | 不切实际的目标 | "we might make unrealistic goals" | | **a real way of knowing** | 真正知道的办法 | "a real way of knowing whether we have achieved them" | | **actually measure** | 真正衡量 | "a goal that you can actually measure" | | **followed it through from the beginning to the end** | 从头跟到尾 | "followed it through from the beginning to the end" | | **a 10% increase on sales** | 销售额增长 10% | "making a 10% increase on sales" | | **at the end of the year** | 今年年底 | "at the end of the year, have I done it or not?" | | **sounds very SMART** | 听起来非常 SMART | "that sounds very SMART" | | **That's it for this episode** | 本期就到这里 | "That's it for this episode of Office English" | | **keeping everyone happy at work** | 让职场每个人都满意 | "keeping everyone happy at work" | | **See you then.** | 到时见。 | "See you then." | ## 七、定目标:build on 与改进 | 词条 | 中文释义 | 原文例句 | | --- | --- | --- | ## 八、SMART 目标与示范 | 词条 | 中文释义 | 原文例句 | | --- | --- | --- | ## 扩展表达(未入选核心清单,但同样值得收) | 词条 | 中文释义 | | --- | --- | | push you forward | 推动你前进 | | achievements | 成就 | | think really big | 想得很大 | | for the year ahead | 为接下来的一年 | | general conversations | 一般对话 | | targets are often about improvement | 目标往往关乎进步 | | a particular sport or activity | 某项运动或活动 | | a project that you've completed | 你完成的项目 | | a real way of knowing | 真正知道的办法 | | keeping everyone happy at work | 让职场每个人都满意 | ## 串词成段 64 个词放回一场真实的绩效评估,是这样的: > Appraisal season. The form asks two questions. First, your wins: "**this year I've made real progress in** reporting" — and **back it up**: "**the 20% increase** in dashboards delivered." Or lead with strength: "**one thing I think I excel at is** untangling messy data," where you **go above and beyond**. Then the harder box: weaknesses. Don't say "**I'm really bad at my job**" — reframe it: "**I'm not spending much time working on** sales **through no fault of my own**, and **I'd love to have more experience**." Offer the fix yourself: "**I know I need to address this issue**" — **before your manager says it**. Now set the goal: start from **what's gone well** and **build on that** — **take the skills and knowledge** you've **developed** and **make things even better**. Want it to **sound very SMART**? Make it **specific, measurable, achievable, relevant and time-based**: "**by the end of the year**, I will have **followed a new project through from the beginning to the end**, **making a 10% increase on sales**." At next year's review, the answer to "have I done it or not?" is written — measurably — in the form. > 参考译文:评估季来了。表格问两个问题。第一,你的成绩:「今年我在报表方面取得了实实在在的进步」——并佐证:「交付的看板数量增长了 20%。」或者从强项说起:「我觉得我特别擅长的一件事,是理清乱糟糟的数据」——那个你超越本职的领域。然后是更难的格子:弱点。别说「我这份工作做得很糟」——换个说法:「这不是我的错,但我在销售上花的时间不多,我很想多积累一些经验。」自己把修正方案端出来:「我知道我需要解决这个问题」——赶在经理开口之前。现在定目标:从做得好的出发,在此基础上继续——把你已经发展的技能和知识拿出来,让事情更好。想让它「听起来非常 SMART」?让它具体、可衡量、可实现、相关、有时限:「到今年年底,我将负责一个新项目并从头跟到尾,使销售额增长 10%。」明年评估时,「做没做到」的答案已经被可衡量地写在了表格里。
一句话带走
定目标的顺序:先 made real progress in(用证据谈成就),再体面地说弱点(不是 fault,是缺经验),最后 SMART 五问锁死——specific 到 time-based 各打一勾,目标就从愿望变成了承诺。